Privacy policy

PRIVACY POLICY

Last Updated: August 31, 2026

Dope Roots (“Dope Roots,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, purchase products, communicate with us, or otherwise interact with our business.

1. INFORMATION WE COLLECT

Depending on how you interact with us, we may collect information including:

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Order and transaction information
  • Products purchased or viewed
  • Customer-service communications
  • Age or age-verification information when required
  • Device, browser, IP address, and website-usage information
  • Cookie and similar technology information
  • Marketing preferences
  • Other information you voluntarily provide

When you make a purchase, payment information is processed through authorized payment processors, gateways, financial institutions, and/or ecommerce service providers. We do not need to receive or retain your complete payment-card number in order to fulfill your order.

2. HOW WE USE INFORMATION

We may use personal information to:

  • Process, fulfill, and manage orders;
  • Process payments and refunds;
  • Communicate about orders and customer-service requests;
  • Verify age or eligibility when required;
  • Detect and prevent fraud, chargebacks, abuse, or unauthorized transactions;
  • Determine whether products can be sold or shipped to a particular location;
  • Operate, maintain, secure, and improve our website;
  • Maintain business and transaction records;
  • Provide marketing communications when permitted;
  • Analyze website and business performance;
  • Comply with legal, regulatory, tax, financial, and payment-processing obligations; and
  • Protect the rights, safety, property, and security of Dope Roots, our customers, and others.

3. PAYMENT INFORMATION

Payments are processed using third-party payment-processing services, payment gateways, acquiring banks, card networks, and other financial-service providers as applicable.

Those providers may collect and process payment-card and transaction information according to their own privacy and security practices.

Dope Roots does not sell payment-card information.

4. COOKIES AND ONLINE TECHNOLOGIES

Our website and service providers may use cookies, pixels, tags, analytics technologies, and similar tools to operate the website, remember preferences, understand website usage, improve performance, prevent fraud, and support advertising or marketing where permitted.

Your browser may allow you to block or delete certain cookies. Disabling cookies may affect some website functionality.

5. HOW WE DISCLOSE INFORMATION

We may disclose personal information to service providers and business partners when reasonably necessary to operate our business, including:

  • Ecommerce and website-hosting providers;
  • Payment processors, gateways, banks, and card networks;
  • Shipping and fulfillment providers;
  • Age- and identity-verification providers;
  • Fraud-prevention and security providers;
  • Analytics and technology providers;
  • Marketing and communications providers;
  • Professional advisers such as accountants, attorneys, and consultants; and
  • Government agencies, regulators, courts, law enforcement, or other parties when required or permitted by law.

We may also disclose information in connection with a merger, financing, acquisition, sale, restructuring, or transfer of all or part of our business or assets.

We do not sell customers’ payment-card information.

6. MARKETING COMMUNICATIONS

If you elect to receive marketing communications from Dope Roots, we may use the contact information you provide to send information regarding products, promotions, events, or other news.

You may unsubscribe from marketing emails using the unsubscribe mechanism provided in the communication or by contacting us.

Transactional communications concerning orders, payments, safety, recalls, legal notices, or customer service may still be sent when necessary.

7. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling transactions, maintaining required business and financial records, resolving disputes, preventing fraud, and complying with legal and regulatory obligations.

Retention periods may vary depending on the type of information and applicable requirements.

8. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no online transmission, website, database, or storage system can be guaranteed to be completely secure.

9. YOUR PRIVACY RIGHTS

Depending on where you reside and applicable law, you may have rights concerning your personal information, which may include rights to request access, correction, deletion, or information about certain uses or disclosures of your personal information.

Some rights are subject to exceptions, identity verification, record-retention obligations, and other limitations imposed by law.

To submit a privacy request, contact us at doperootsadmin@gmail.com.

10. CHILDREN AND AGE-RESTRICTED PRODUCTS

Dope Roots products are intended for adults age 21 and older.

We do not knowingly market or sell age-restricted cannabinoid products to individuals under 21. If we learn that we have collected personal information from a child in circumstances prohibited by applicable law, we will take appropriate steps to address it.

11. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to or integrate with third-party websites and services. Their privacy practices are governed by their respective policies, and we encourage you to review those policies.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business, technology, legal obligations, or privacy practices.

The current version will be posted on our website with its last-updated date.

13. CONTACT US

For questions or requests concerning this Privacy Policy or your personal information, contact:

Dope Roots
Email: doperootsadmin@gmail.com